All Lessons for Source

Source: Ventura County Fare Integration: A Case Study

Make system maintenance response time and local presence a priority when selecting a systems integrator.(9/1/2001)
Ventura County’s experience with an transit fare collection system integration.

Establish a champion and open communication among stakeholders to help enable regional smart card programs.(9/1/2001)
Ventura County’s experience with the deployment of an automated transit fare collection system.

Establish a pricing structure for the new fare media that makes them competitive with other available fare media.(9/1/2001)
Ventura County’s experience with an automated transit fare collection system.

Ensure customer acceptance of new technology.(9/1/2001)
Ventura County’s experience with an automated transit fare collection system.

Ensure that staff resources and leadership capabilities are commensurate with the scope and complexity of the project, and will be in place from the beginning of the project.(9/1/2001)
Ventura County’s experience with an automated transit fare collection system.

Establish technical requirements during the planning stages of the project and monitor on-going performance of those requirements.(9/1/2001)
Ventura County’s experience with an automated transit fare collection system.