Benefit

Freeway Services Patrols: A State of the Practice

11-15 January 1998
Charlotte,North Carolina,United States; Chicago,Illinois,United States; Dallas,Texas,United States; Denver,Colorado,United States; Detroit,Michigan,United States; Fresno,California,United States; Houston,Texas,United States; Los Angeles,California,United States; Minneapolis,Minnesota,United States; New York City,New York,United States; Norfolk,Virginia,United States; Oakland,California,United States; Orange County,California,United States; Riverside County,California,United States; Sacremento,California,United States

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Summary Information

Incident management programs with freeway service patrols have proven to be very successful at reducing incident detection time and duration. With a high benefit-to-cost ratio (ranging from 2:1 to 36.2:1), programs such as these are becoming more popular with the motoring public, politicians, and the agencies that support/operate them.

Results of Service Patrol Benefit-Cost Studies:

LOCATION
PATROL NAME
YEAR PERFORMED
B/C RATINGS
Charlotte, NCIncident Management Assistance Patrol
1993
3:1 to 7:1
Chicago, ILEmergency Traffic Patrol
1990
17:1
Dallas, TXCourtesy Patrol
1995
3.3:1 to 36.2:1
Denver, COMile High Courtesy Patrol
1996
20:1 to 23:1
Detroit, MIFreeway Courtesy Patrol
1995
14:1
Fresno, CAFreeway Service Patrol
1995
12.5:1
Houston, TXMotorist Assistance Program
1994
6.6:1 to 23.3:1
Los Angeles, CAMetro Freeway Service Patrol
1993
11:1
Minneapolis, MNHighway Helper
1995
5:1
New York & Westchester Co., NYHighway Emergency Local Patrol
1995
23.5:1
Norfolk, VASafety Service Patrol
1995
2:1 to 2.5:1
Oakland, CAFreeway Service Patrol
1991
3.5:1
Orange Co., CAFreeway Service Patrol
1995
3:1
Riverside Co., CAFreeway Service Patrol
1995
3:1
Sacramento, CAFreeway Service Patrol
1995
5.5:1


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Source

Freeway Services Patrols: A State of the Practice

Author: Fenno, David W. and Michael A. Ogden

Published By: Paper presented at the 77th Annual Transportation Research Board Meeting. Washington, District of Columbia

Source Date: 11-15 January 1998


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Application Areas

Intelligent Transportation Systems > Traffic Incident Management > Mobilization & Response > Service Patrols

Goal Areas

Productivity

Typical Deployment Locations

Metropolitan Areas

Keywords

freeway service patrol, courtesy patrols, highway helpers, freeway service patrols

Benefit ID: 2000-00130