Coordinate extensively with other stakeholder agencies.
New Mexico’s experience planning, deployment and operating a work zone traffic and incident management system.
- Involve local police in the use of ITS. For the Big I interchange ITS deployment NMSHTD placed a police substation in the general contractor's staging yard, allowing for quick access and response to the construction area. A police base station radio deployed at the Traffic Management Center (TMC) allowed for direct communication between the police and NMSHTD staff and a dispatcher was co-located in the TMC to dispatch the officers as needed. An emergency medical technician (EMT) unit and a tow truck were also located in the same compound as the police substation.
- Develop response measures for various types of incidents that may arise. NMSHTD used a proactive traffic incident management approach. NMSHTD staff developed a Crisis Communication Plan that delineated coordination procedures to be followed, for various types of incidents, by key personnel, the public, and other agencies as needed.
- Coordinate with agencies responsible for incident management. For the Big I interchange NMSHTD coordinated extensively with the incident management community and obtained Federal Highway Administration (FHWA) assistance to help patrol the work zone area.
Based on their experiences with the Big I ITS deployment, NMSHTD realized that state departments of transportation need to "sell" ITS to the incident management community and work with them to determine how to use the system to coordinate with incident response.
Involving other invested stakeholder agencies in the implementation of ITS in work zones is crucial for effective operations, especially as it pertains to incident management. NMSHTD implemented a successful approach by coordinating with local police and FHWA, and by developing a crisis communication plan to be followed in the event of an incident. Overall, early planning and coordination with stakeholders is the most effective implementation strategy to follow.
Intelligent Transportation Systems in Work Zones: A Case Study - Work Zone Traffic and Incident Management System - Keeping Traffic Moving During Reconstruction of the Big I, a Major Interstate-Interstate Interchange in Albuquerque
Author: FHWA (Tracy Scriba, Tim Luttrell)
Published By: FHWA
Source Date: 1/1/2004
EDL Number: 13941
Other Reference Number: FHWA-OP-04-072URL: http://ntl.bts.gov/lib//jpodocs/repts_te/13941.html
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Intelligent Transportation Systems > Roadway Operations & Maintenance > Work Zone Management > Temporary Incident Management
Intelligent Transportation Systems > Roadway Operations & Maintenance > Information Dissemination > Dynamic Message Signs
Intelligent Transportation Systems > Roadway Operations & Maintenance > Information Dissemination > Internet/Wireless/Phone
Intelligent Transportation Systems > Roadway Operations & Maintenance > Work Zone Management > Lane Control
Intelligent Transportation Systems > Traffic Incident Management > Mobilization & Response > Service Patrols
Intelligent Transportation Systems > Traffic Incident Management > Surveillance & Detection > Imaging/Video
Intelligent Transportation Systems > Transportation Management Centers > Permanent TMCs > Multi-Agency/Co-Located
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