Engage political champions to keep controversial High-Occupancy Toll (HOT) lane projects on track.
Experience with the variable pricing projects in Los Angeles (Interim Results)
Project updates have been posted regularly on the Metro ExpressLanes project website . The following lessons learned were highlighted during a UPA-CRD update webinar held December 15, 2011.
- Have a political champion to ensure successful implementation of HOT Lane projects. Champions are critical to launch pricing projects to gain acceptance among key policy makers and other stakeholders.
- Engage the public early and often throughout the life of the project. Corridor advisory groups comprised of business and community leaders can collaborate on goals and refine project elements. Communication and public outreach is most important at key milestones.
- Make HOT Lane projects multi-modal. A multi-modal approach increases public acceptance. Advancing a variety of modal options enables everyone to benefit.
- Address equity issues early in the planning process. A comprehensive plan gains more acceptance if equity issues are integrated into the pricing project. So, while low income commuters generally use transit, they appreciate the opportunity to use the ExpressLanes when they choose.
 http://www.metro.net/projects/expresslanes/. Last Accessed January 3, 2012.
Author: McCune, Kathy
Published By: Los Angeles County Metropolitan Transportation Authority (Metro)
Urban Partnership and Congestion Reduction Demonstration Program Webinar Presentation
Source Date: 15 December 2011URL: http://www.fhwa.dot.gov/ipd/revenue/road_pricing/resources/webinars/webinar_121511.htm
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congestion pricing, value pricing, variable road pricing, managed lanes, electronic toll collection, ETC, smart tags, EZ Pass, E-Z Pass, EZPass